[BEcons (UKM), CIWT (AUST), MSc (HRM) (Portsmouth), DBA (Philippines), Certified Practitioner of NLP from ABNLP, USA, a Certified NLP Coach (ABNLP), and a Certified Trainer, Speaker and Coach with the John Maxwell Team (USA)]. He is a HRM specialist, and was conferred the “Best Professor in HRM” award at the World Education Congress, Asia’s Education Excellence Award 2014 in Singapore, and at the World HRD Congress 2017 in Mumbai. He has also been a Visiting Professor in HRM and has served as an external examiner for DBA/PhD thesis in HRM for several universities within Asia and Africa. Dr Bala is frequently honored as an invited speaker in HRM at numerous national and international conferences, and has presented papers at conferences and delivered talks in several countries within Asia, the Middle East, Australia, USA, South Pacific, Africa and Europe. As a HRM trainer and consultant, Dr Bala has vast experience in conducting training and consultancy programmes in HRM and has contributed tremendously towards HRM effectiveness for hundreds of organisations within Malaysia and in Asia.